COVID-19 Clinic Protocol for Office Visits

Dear Patients, Amid the spread of COVID-19 we would like to assure you that Pixel staff are taking all measure to slow down and stop the spread of COVID-19.


Covid-19 Update Statement

Below are the measures we are taking to ensure the safety and well being of our patients, staff, and community.

  1. Out staff has access to PPE including face shield, masks, gloves, and disinfecting solutions. We do have extra masks for patients that do not have their own.
  2. Only one patient is allowed in the clinic at once. (patients who need to be accompanied are accommodated as needed)
  3. Social distance of at least 2 meters in maintained between staff and patients when possible.
  4. Our pre-test room, exam and show room are being constantly sterilized at opening, during working hours and end of the day.
  5. Our staff is monitoring and following the procedures to disinfect all common areas and surfaces before and after each patient.
  6. All common and shared articles have been eliminated and suspended until further notice, i.e. brochures, magazines, toys and colouring books.
  7. All products that have been used or came in contact with patients are being sterilized before being put on display again, including our frames in the show room and other products.
  8. Hand disinfecting stations can be found around the clinic and the optical show room.

However, the responsibility extends to our patients as well. Please help us eliminate the spread of the virus in our community. If your answer is YES to any of the following questions, please reschedule your appointment to at least TWO WEEKS after.

  • In the last 14 days, I have travelled outside of Canada.
  • In the last 14 days, I have had flu-like symptoms such as a fever, cough and difficulty breathing.
  • In the last 14 days, to the best of my knowledge, I have had contact with a person who has returned from a destination outside of Canada within the previous 14 days or who has had flu-like symptoms such as a fever, cough and difficulty breathing.

When you come into the clinic, please make sure of the following:

  1. Disinfect your hands using our disinfecting station located at the entrance.
  2. Wear your mask.
  3. Maintain a social distance of 2m from our staff.
  4. Any products that you come in contact with can be placed in the cleaning bins located around the clinic and optical show room to be cleaned and disinfected.
  5. Limit your hand-face contact.